2021 Community For nearly 60 years, Cass Regional Medical Center has proudly been “Here for Your Health,” serving the residents of Cass County and the surrounding areas. Our values of Family, Stewardship, Kindness, Respectfulness, Dedication and Excellence drive us to continually improve so that our patients have access to the best care possible. We are pleased to share our 2021 Community Benefit Report, which highlights some of the advancements we made last year associated with our five operational Pillars of Success: People, Quality, Customer Service, Growth and Financial Strength. Benefit Rep People •We now employ more than 460 individuals, the majority of whom live in Cass County. These jobs result in approximately $34 million in annual salaries and benefits that are re-invested locally through the residents who live and shop in our area communities. •Throughout the pandemic, Cass Regional did not lay off or furlough any employees. We made additional investments to support our staff during the pandemic, including securing child care coverage, providing laundered scrubs, offering additional paid sick and family leave for employees who were quarantined or who had to care for a family member who was quarantined due to COVID-19, providing support with a home meal service, and offering incentives for picking up additional shifts. •Even in the face of a pandemic and two surges that significantly affected the organization, our overall employee engagement score improved by three points over the prior year and placed Cass Regional in the top 15% of all facilities that participated in the survey. •We led efforts in the county to bring the COVID-19 vaccine to the community and administered more than 30,000 vaccines to area residents. •Cass Regional Medical Center Foundation awarded $22,825 in scholarships to 15 students who are pursuing careers and/or continuing education in health care. •Our Patient Assistance Fund, which is made possible by donations to Cass Regional Medical Center Foundation, provided nearly $20,000 in assistance to 121 patients. 460+ employees In the top 25% of facilities surveyed for being a great place to practice medicine 30,000 COVID-19 vaccines Four out of five stars for patient satisfaction 4 cassregional.org | 816-380-3474
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